Cleaners4Hire Policies
- Please read our company policy statements below. Contact Cleaner 4 Hire if you have any queries about our domestic and commercial services.
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Policies
The Safeguarding policy at cleaners4hire.co.uk is designed to protect vulnerable individuals, including children and adults at risk, from harm during cleaning services. All employees must undergo enhanced DBS (Disclosure and Barring Service) checks prior to employment, as mandated by the Safeguarding Vulnerable Groups Act 2006. This ensures that individuals with a history of offenses against vulnerable groups are excluded from roles involving access to private homes or sensitive environments. Staff will receive regular safeguarding training, updated in line with the Working Together to Safeguard Children 2018 guidelines, to recognize signs of abuse or neglect. The company will establish clear reporting procedures for any safeguarding concerns, requiring immediate escalation to local authorities or designated safeguarding officers. Clients will be informed of our commitment to safeguarding through contractual agreements, ensuring transparency. Lone workers will carry identification and follow strict protocols when entering properties with vulnerable occupants. Regular audits will be conducted to verify compliance with DBS requirements and training records. This policy extends to subcontractors, who must also adhere to the same standards. In cases of suspected safeguarding breaches, an independent investigation will be initiated, with findings reported to relevant bodies. The policy is reviewed annually or following legislative changes to maintain alignment with current standards.
The Health and Safety policy at cleaners4hire.co.uk prioritizes the well-being of employees and clients by maintaining safe working conditions. Under the Health and Safety at Work Act 1974, the company is obligated to conduct regular risk assessments for all cleaning tasks, identifying hazards such as slippery floors, chemical exposure, or equipment misuse. Personal protective equipment (PPE), including gloves, masks, and non-slip footwear, will be provided and mandatory, complying with the Personal Protective Equipment at Work Regulations 1992. Cleaning products will be stored securely and labeled, adhering to the Control of Substances Hazardous to Health Regulations 2002 (COSHH), with staff trained on safe handling and disposal. Emergency procedures, including first aid kits and fire evacuation plans, will be accessible on all job sites. The company will maintain a health and safety manual, updated quarterly, and conduct monthly safety briefings. Incidents will be logged and investigated to prevent recurrence, with findings shared company-wide. Clients will be notified of any safety protocols affecting their premises, such as temporary closures during deep cleaning. This policy applies to all staff, including temporary workers, and is reinforced through spot checks by supervisors. Non-compliance will result in disciplinary action, ensuring a culture of safety.
The Corporate & Social Responsibility (CSR) policy at cleaners4hire.co.uk reflects our commitment to ethical and sustainable operations. We aim to reduce environmental impact by using eco-friendly cleaning products and minimizing single-use plastics, aligning with the Environmental Protection Act 1990 for waste management. The company will partner with local charities, donating a percentage of profits or offering pro bono services to community centers, fostering social good. Energy-efficient equipment will be prioritized to lower carbon emissions, supported by internal sustainability audits every six months. Staff will be encouraged to participate in volunteer programs, with paid time off provided for such activities. Supply chain partners will be vetted for ethical practices, including fair labor standards under the Modern Slavery Act 2015. Clients will receive annual CSR reports detailing our progress, promoting transparency. The policy encourages innovation, such as piloting green technologies, and seeks feedback from stakeholders to improve practices. While not legally binding, this aligns with the UK Corporate Governance Code’s emphasis on long-term value creation. Reviews will occur biannually to adapt to emerging societal needs and environmental regulations.
The Equality, Diversity, and Inclusion policy at cleaners4hire.co.uk ensures a workplace free from discrimination, as required by the Equality Act 2010. This legislation protects against unfair treatment based on age, disability, gender reassignment, marriage, pregnancy, race, religion, sex, and sexual orientation. The company will implement diverse hiring practices, advertising roles widely and offering reasonable adjustments for disabled applicants. Training programs will address unconscious bias and promote cultural awareness, conducted annually for all staff. A diversity committee will be established to oversee policy implementation, meeting quarterly to review progress and address grievances. Employees can report discrimination confidentially through a dedicated helpline, with investigations completed within 30 days. Promotion and training opportunities will be distributed equitably, monitored via annual workforce data analysis. Clients will be assured that our teams reflect diverse backgrounds, enhancing service trust. The policy extends to subcontractors, who must sign compliance agreements. Regular updates will align with any Equality Act amendments or best practices from industry bodies.
The Equal Opportunities policy at cleaners4hire.co.uk guarantees fair access to employment and advancement, in line with the Equality Act 2010. This policy covers all stages of employment, from recruitment to retirement, ensuring no individual is disadvantaged due to protected characteristics such as age, disability, or gender. Job advertisements will use inclusive language and be posted on platforms accessible to underrepresented groups. Reasonable adjustments, like flexible hours or assistive technology, will be provided for disabled employees, with assessments conducted during onboarding. Training programs will be offered equally, with performance evaluations based solely on merit, reviewed biannually. A complaints procedure will allow employees to challenge unfair treatment, with resolutions documented and acted upon within 14 days. The company will track diversity metrics, setting targets to increase representation in leadership roles. Clients will be informed of our commitment through service agreements, reinforcing trust. This policy applies to all staff and contractors, with non-compliance addressed through disciplinary measures. Annual reviews will ensure alignment with legal and societal changes.
The Lone Working policy at cleaners4hire.co.uk protects employees working independently, complying with the Management of Health and Safety at Work Regulations 1999. All lone workers, such as those cleaning remote properties, must complete a risk assessment prior to starting, identifying potential hazards like isolation or equipment failure. Staff will carry mobile devices with a dedicated emergency contact number, with check-in calls scheduled every two hours during shifts. GPS tracking may be used with consent to monitor safety, ensuring rapid response in emergencies. Training will cover personal safety, including conflict de-escalation and first aid, refreshed every six months. Clients will be briefed on protocols, such as providing secure access points. An incident reporting system will log all lone working issues, with investigations completed within 48 hours. Supervisors will conduct random welfare checks, and lone workers will have access to a panic button app. This policy extends to subcontractors, with compliance verified through contracts. Reviews will occur annually or after significant incidents to enhance safety measures.
The Supply Chain policy at cleaners4hire.co.uk ensures ethical and compliant sourcing, adhering to the Modern Slavery Act 2015 and Environmental Protection Act 1990. All suppliers of cleaning products and equipment must provide documentation proving compliance with health, safety, and environmental standards. The company will conduct annual audits of key suppliers, assessing labor practices, waste management, and product safety. Contracts will include clauses requiring adherence to UK regulations, with termination rights for breaches. Sustainable materials, such as biodegradable packaging, will be prioritized, with suppliers encouraged to reduce carbon footprints. A risk register will track potential supply chain issues, like unethical labor, updated quarterly. Clients will be assured of ethical sourcing through transparency reports. New suppliers will undergo a vetting process, including site visits where feasible, before approval. This policy applies to all tiers of the supply chain, with subcontractors held to the same standards. Reviews will align with legislative updates or industry trends, ensuring ongoing compliance.
Policies
We clean all types of retail spaces including clothing stores, showrooms, supermarkets, electronics shops, beauty salons, and more. Each service is tailored to your layout and needs.
Yes. We provide early morning, evening, and weekend cleaning options to avoid interrupting customer flow or store operations.
Absolutely. Our team is trained to work in active commercial environments with care, attention to merchandise, and awareness of safety and presentation standards.
Yes. We ensure that glass surfaces, mirrors, and display cases are streak-free and crystal clear, enhancing the look of your products.
Definitely. We offer flexible services that can be increased during sales, promotions, or holiday seasons to help your store maintain its best appearance during peak times.
Safeguarding
The Safeguarding policy at cleaners4hire.co.uk is designed to protect vulnerable individuals, including children and adults at risk, from harm during cleaning services. All employees must undergo enhanced DBS (Disclosure and Barring Service) checks prior to employment, as mandated by the Safeguarding Vulnerable Groups Act 2006. This ensures that individuals with a history of offenses against vulnerable groups are excluded from roles involving access to private homes or sensitive environments. Staff will receive regular safeguarding training, updated in line with the Working Together to Safeguard Children 2018 guidelines, to recognize signs of abuse or neglect. The company will establish clear reporting procedures for any safeguarding concerns, requiring immediate escalation to local authorities or designated safeguarding officers. Clients will be informed of our commitment to safeguarding through contractual agreements, ensuring transparency. Lone workers will carry identification and follow strict protocols when entering properties with vulnerable occupants. Regular audits will be conducted to verify compliance with DBS requirements and training records. This policy extends to subcontractors, who must also adhere to the same standards. In cases of suspected safeguarding breaches, an independent investigation will be initiated, with findings reported to relevant bodies. The policy is reviewed annually or following legislative changes to maintain alignment with current standards.
Health and Safety
The Health and Safety policy at cleaners4hire.co.uk prioritizes the well-being of employees and clients by maintaining safe working conditions. Under the Health and Safety at Work Act 1974, the company is obligated to conduct regular risk assessments for all cleaning tasks, identifying hazards such as slippery floors, chemical exposure, or equipment misuse. Personal protective equipment (PPE), including gloves, masks, and non-slip footwear, will be provided and mandatory, complying with the Personal Protective Equipment at Work Regulations 1992. Cleaning products will be stored securely and labeled, adhering to the Control of Substances Hazardous to Health Regulations 2002 (COSHH), with staff trained on safe handling and disposal. Emergency procedures, including first aid kits and fire evacuation plans, will be accessible on all job sites. The company will maintain a health and safety manual, updated quarterly, and conduct monthly safety briefings. Incidents will be logged and investigated to prevent recurrence, with findings shared company-wide. Clients will be notified of any safety protocols affecting their premises, such as temporary closures during deep cleaning. This policy applies to all staff, including temporary workers, and is reinforced through spot checks by supervisors. Non-compliance will result in disciplinary action, ensuring a culture of safety.
Corporate & Social Responsibility
The Corporate & Social Responsibility (CSR) policy at cleaners4hire.co.uk reflects our commitment to ethical and sustainable operations. We aim to reduce environmental impact by using eco-friendly cleaning products and minimizing single-use plastics, aligning with the Environmental Protection Act 1990 for waste management. The company will partner with local charities, donating a percentage of profits or offering pro bono services to community centers, fostering social good. Energy-efficient equipment will be prioritized to lower carbon emissions, supported by internal sustainability audits every six months. Staff will be encouraged to participate in volunteer programs, with paid time off provided for such activities. Supply chain partners will be vetted for ethical practices, including fair labor standards under the Modern Slavery Act 2015. Clients will receive annual CSR reports detailing our progress, promoting transparency. The policy encourages innovation, such as piloting green technologies, and seeks feedback from stakeholders to improve practices. While not legally binding, this aligns with the UK Corporate Governance Code’s emphasis on long-term value creation. Reviews will occur biannually to adapt to emerging societal needs and environmental regulations.
Equality, Diversity, and Inclusion
The Equality, Diversity, and Inclusion policy at cleaners4hire.co.uk ensures a workplace free from discrimination, as required by the Equality Act 2010. This legislation protects against unfair treatment based on age, disability, gender reassignment, marriage, pregnancy, race, religion, sex, and sexual orientation. The company will implement diverse hiring practices, advertising roles widely and offering reasonable adjustments for disabled applicants. Training programs will address unconscious bias and promote cultural awareness, conducted annually for all staff. A diversity committee will be established to oversee policy implementation, meeting quarterly to review progress and address grievances. Employees can report discrimination confidentially through a dedicated helpline, with investigations completed within 30 days. Promotion and training opportunities will be distributed equitably, monitored via annual workforce data analysis. Clients will be assured that our teams reflect diverse backgrounds, enhancing service trust. The policy extends to subcontractors, who must sign compliance agreements. Regular updates will align with any Equality Act amendments or best practices from industry bodies.
Equal Opportunities
The Equal Opportunities policy at cleaners4hire.co.uk guarantees fair access to employment and advancement, in line with the Equality Act 2010. This policy covers all stages of employment, from recruitment to retirement, ensuring no individual is disadvantaged due to protected characteristics such as age, disability, or gender. Job advertisements will use inclusive language and be posted on platforms accessible to underrepresented groups. Reasonable adjustments, like flexible hours or assistive technology, will be provided for disabled employees, with assessments conducted during onboarding. Training programs will be offered equally, with performance evaluations based solely on merit, reviewed biannually. A complaints procedure will allow employees to challenge unfair treatment, with resolutions documented and acted upon within 14 days. The company will track diversity metrics, setting targets to increase representation in leadership roles. Clients will be informed of our commitment through service agreements, reinforcing trust. This policy applies to all staff and contractors, with non-compliance addressed through disciplinary measures. Annual reviews will ensure alignment with legal and societal changes.
Lone Working
The Lone Working policy at cleaners4hire.co.uk protects employees working independently, complying with the Management of Health and Safety at Work Regulations 1999. All lone workers, such as those cleaning remote properties, must complete a risk assessment prior to starting, identifying potential hazards like isolation or equipment failure. Staff will carry mobile devices with a dedicated emergency contact number, with check-in calls scheduled every two hours during shifts. GPS tracking may be used with consent to monitor safety, ensuring rapid response in emergencies. Training will cover personal safety, including conflict de-escalation and first aid, refreshed every six months. Clients will be briefed on protocols, such as providing secure access points. An incident reporting system will log all lone working issues, with investigations completed within 48 hours. Supervisors will conduct random welfare checks, and lone workers will have access to a panic button app. This policy extends to subcontractors, with compliance verified through contracts. Reviews will occur annually or after significant incidents to enhance safety measures.
Supply Chain
The Supply Chain policy at cleaners4hire.co.uk ensures ethical and compliant sourcing, adhering to the Modern Slavery Act 2015 and Environmental Protection Act 1990. All suppliers of cleaning products and equipment must provide documentation proving compliance with health, safety, and environmental standards. The company will conduct annual audits of key suppliers, assessing labor practices, waste management, and product safety. Contracts will include clauses requiring adherence to UK regulations, with termination rights for breaches. Sustainable materials, such as biodegradable packaging, will be prioritized, with suppliers encouraged to reduce carbon footprints. A risk register will track potential supply chain issues, like unethical labor, updated quarterly. Clients will be assured of ethical sourcing through transparency reports. New suppliers will undergo a vetting process, including site visits where feasible, before approval. This policy applies to all tiers of the supply chain, with subcontractors held to the same standards. Reviews will align with legislative updates or industry trends, ensuring ongoing compliance.
